www.ValGalGifts.com - The Original Home of  Necklines^TM and LulaLoops^TM.  

The Fashion Trend that Stretches from Generation to Generation!^TM

FAQ: 1) How long will it take to receive my order? In-stock orders are processed and delivered within 5-10 business days. Exceptions to special orders and/or rush orders are made on an individual basis. (Shipping and handling charges apply.)

2) Is there a minimum on wholesale orders?
Yes. Minimum wholesale re-orders are $50, excluding display rack purchases.

3) What are your shipping rates?
Standard shipping Priority Mail rates vary according to the size of your order, but are typically $5-$6. We will also utilize UPS Ground and FedEx Air on as needed basis.

4) What is the suggested retail price for Necklines™ and LulaLoops?
According to the market we suggest a value between $7-$10 for those with charms, $10-12 for Ribbon Necklines™, $15-$20 for LulaLoopsTM and $1 (99 cents) for the plain bands.

5) Do you offer display racks for Necklines™ and LulaLoops?
Yes. We have rotating peg panel counter displays (30 pegs, holds at least 200 necklaces) and floor displays (70 pegs, holds over 400 necks).  Available in preferred color black.  See catalog for photo.

6) Do you have a catalog available?
Yes!  See our Home Page for a pdf version of our catalog pages. We have a brochure and order form that you may also request by mail, if you encounter difficulty downloading the pdf file. Simply e-mail us your request to valgalgifts@charter.net with "ValGal Catalog Request" in the subject line.

7) What colors do you offer for the plain replacement bands?
In addition to our standard black (best seller), and best sellers pink and brown, we offer over 20 colors, as seen in our catalog (see home page).  Some colors are subject to seasonal availability.

8) Will you be getting new product in soon?
We are always seeking the newest and trendiest product available for our customers. And, our site cannot always keep up with the product changes at ValGal Gifts. If you have product in mind (i.e. mascot, etc.) that you would like to see us offer, please let us know. If we do not already carry it, we will do our best to accommodate your request.

9) What is your Satisfaction Guaranteed policy?
Customer satisfaction of product is guaranteed. For instance, if by chance, your customers purchase a "one size fits all" band that does not fit, we will replace it free of charge with one that is sure to expand like they expect it to. (Occasionally, there will be a "fluke" band in the bunch.) Any other product inquiries will also be honored. We also offer replacement bands. Please call us with any questions.

10) Do you accept credit cards?
Yes! We accept VISA and Mastercard (required on new accounts). Thank you.

11) I cannot find a local retailer in my area with the NecklineTM style I am seeking.  May I purchase directly from you and your website?  Though we do not sell directly to consumers, we are aware that not all retailers have a complete stock in our product.  However, if you have first contacted the retailer nearest you and they will not place a special order (we have many that often do), we will be glad to redirect you to a customer who will ship direct.  Please e-mail valgalgifts@charter.net with "ValGal Product Inquiry" in the subject line, so that we may assist you further.  Thank you for your interest!